Swap The Biz Code of Conduct and Ethics
Swap The Biz is a private invite only community that is a family. We attract like minded, successful professionals that share the same ideals. Our core values are to keep as much business in our family as we can (but without any forced requirement to give referrals), treat each other with respect and help each other grow their businesses together. We focus on education, peer learning and networking through high level connections, utilizing your time efficiently and effectively to get deals done and grow your business.
- Members must endeavor to make all of their team meetings.
- Members aspire to have at least 1-2 in person meetings with members per week.
- Get to know each other to build friendship and therefore trust.
- Be a connector and look for opportunities for other member’s service or product.
- Give qualified introductions to centers of influence/referral sources (using the guide from our rosters) & when available/comfortable – clients.
- Collaboration – E.g. Joint events, online through social media, sharing audience and credibility.
- Members continually take meetings with members to find new ways to collaborate and move the relationship forward.
- Our purpose is to form a strong long term friendship that results in trust and allows the referrals to flow.
- Focus on building out your team by bringing guests that add value!
- Swap The Biz members never hard sell each other and referrals are never required, they are natural.
Referrals & Accountability
- Referrals are given in multiple ways:
- Direct opportunities that other members introduce you to for use of your services or product.
- Introductions to centers of influence and referral sources
- Member’s use of other member’s services/products.
- Member collaboration through things such as joint events and social media.
- Referrals from members should always garner immediate attention and follow up should be a top priority.
- Referrals are to be given to the member in the team that maintains exclusivity in that category in the team.
- This is a family and one of our goals is to bring as many referral opportunities to our members as we can.
- Members are accountable and work together whenever possible to collaborate and create opportunities.
- Members prioritize Swap The Biz relationships over other business growth and networking relationships.
- Members are loyal to other members of their team first and foremost.
- Members will strive to provide their best work to Swap The Biz referrals and will always do their utmost to ensure customer satisfaction to guarantee the referring member’s reputation is preserved.
- Members will not market any business that conflicts with the category of a member at that member’s team meeting.
- Members enjoy a special reputation in the business community – for the amazing strength of the relationships created and the success, size and continuity of the referrals given as well as the high level of satisfaction for the work done.
- Swap The Biz membership is a privilege and not a right.
- Guests are thoroughly thought about and should bring value – i.e. are givers, have an established network, are likely to commit to our community and are someone you would want to spend more of your valuable time with.
- Respect Everyone’s Time
- Arrive on time – 10 minutes prior to meeting start & get your coffee in advance so we can finish timely.
- During an exercise (ice breaker) – no long winded answers – keep it succinct.
- Member Presentations
- 7-8 minutes including q & a – practice and time it in advance.
- During A Speaker’s Presentation
- Please don’t have side conversations or whisper as it is distracting and can be taken as disrespectful.
- Members are loyal and will always think about how they can help other members find more business opportunities.
- Members shall not solicit Swap The Biz members to join other category exclusive business growth or networking groups.
- Members that do not follow any of the above loyalty guidelines endanger their own success and the success of their team.